Cancellation and Refund Policy

We Get It—Plans Change!
At GlitterSip, we aim to ensure you have a smooth and satisfying experience from start to sparkle. If you need to cancel or request a refund, here’s how we can help:

Order Cancellations

• Orders can be canceled within 2 hours of purchase if they haven’t been processed or shipped.
• To request a cancellation, please email us at contact@glittersip.com with your order number as soon as possible.

Refunds & Returns

Due to the nature of our edible products, we do not accept returns once a product is opened or delivered. However, we will offer a full refund or replacement under the following conditions:

• The product arrived damaged or defective.
• The wrong product or flavor was delivered.
• The package was never received due to an error on our end.

To request a refund or replacement:

• Contact us within 7 days of delivery at contact@glittersip.com.
• Provide your order number and photo evidence (if applicable).
• Once verified, we’ll issue a refund or ship out a replacement at no extra cost.

Refund Timeline

Refunds are processed within 3–5 business days to your original payment method once approved.

We’re here to help—your satisfaction means everything to us.